Media Super has appointed Mercer to provide the $2.5 billion fund with administration services.
Under the new deal, the industry superannuation fund has terminated an existing agreement with Pillar Administration.
The administration contract is for five years and includes phone-based financial advice for members and improved online services, particularly in e-commerce, Media Super chair Gerard Noonan said.
"The board of Media Super felt Mercer would greatly enhance our growth strategy and help us achieve the best possible outcomes for members," Noonan said.
Media Super has more than 120,000 members.