Andrew Walker, formerly Westpac's senior head of strategy and M&A, has been named as the new COO of BT Financial Group.
Mr Walker's appointment follows the creation of a standalone insurance business unit and the merging of the platforms and investments operations.
A BT spokesperson told InvestorDaily's sister title ifa that "a new chief operating officer role complements the repointing by bringing together strategy, marketing, digital and all customer operations' teams among others".
In addition to Mr Walker, Phil Hay, head of life insurance at BT, will act as general manager of the insurance unit while an external search for a permanent replacement is underway.
Current general manager for platforms and operations, John Shuttleworth, will now be general manager of the newly-merged platforms and investments business.
In addition, Craig Lawrenson, previously head of product and business architecture, will be head of SMSF.
The changes come after former general manager for insurance and investments David Lees accepted the role of Westpac Group deputy CFO.
