Daniel Musson will take on the role of chief of people and transformation, while Brett Dolling will be chief experience officer. Both will report directly to CEO David Smith.
Mr Dolling will commence his role on 17 December, following Mr Musson who started in his newly created role on November 19.
David Smith, CEO, LGS said, “It’s an exciting time for LGS and I’m delighted to welcome Daniel and Brett to the executive team as we embark on the next phase of our development; implementing our long-term growth strategy while continuing to deliver the best possible outcomes for our members.”
In Mr Musson’s role as chief of people and transformation, he will be held responsible for the transformation and the change management strategies as LGS aims to build a stronger, more dynamic organizational culture.
“Daniel has an extensive background in financial services having worked with Westpac, Bank of Queensland and BT Financial Services. He also gained great leadership experience as the CEO of the Australian Institute of Management,” Mr Smith said.
As chief experience officer, Mr Dolling will be responsible for enhancing the member experience, leading the different teams across the organisation that directly serve LGS members including financial planning, client relationships and the in-house member contact centre.
“For the past seven years, Brett has been the General Manager of Client Engagement with MTAA Super,” Mr Smith said.
“Brett comes to LGS with fantastic industry super experience and a track record of building up an industry fund through challenging but opportunistic times.”
Sarah Simpkins
Sarah Simpkins is a journalist at Momentum Media, reporting primarily on banking, financial services and wealth.
Prior to joining the team in 2018, Sarah worked in trade media and produced stories for a current affairs program on community radio.
You can contact her on [email protected].
