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Mercer adopts Bravura’s Sonata platform

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Bravura Solutions has won a major contract with financial services firm Mercer.

According to a joint statement, the partnership will enable Mercer to deliver a “sustainable competitive advantage powered by continuous innovation” to its clients.

Mercer managing director and Pacific market leader Ben Walsh said: “In this digital age, Bravura’s Sonata wealth management platform with its modern mobile, web and messaging capabilities, will play a critical role in the achievement of our business objectives.”

“Ensuring the highest standards of member and customer service is a top priority for our benefits administration business. 

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“Mercer intends to leverage Sonata to modernise our current administration platform and also support significant new books of business.

“Fund members and employers will gain convenient real-time access to their accounts via desktop, laptop and mobile devices.

“Members will also be able to view their account balances, transaction history and investment performance, change investment strategies and update personal details,” Mr Walsh said. 

Bravura APAC managing director Roland Slee said: “The decision to adopt Sonata will see Mercer become the first established superannuation administration provider in Australia to leverage a truly modern and global, commercial-off-the-shelf platform.”

Sonata provides wealth management functionality, developed and delivered in modern technology with open interfaces, the statement said.