Finance Control, an MLC/Garvan Financial Planning licensee, has become the first practice in NSW to be awarded five ticks under the standard developed by SAI Global, in conjunction with MLC.
SAI Global launched the certification programme, titled Financial Planning 9000 – Quality Management for Financial Planning Practices, in September last year.
To achieve the accreditation, practices are independently assessed to ensure the highest standards in customer communications, risk management, internal processes and service delivery are met.
The programme allows quality endorsed financial planning practices to benefit from SAI Global’s highly recognisable five ticks quality standards mark, MLC Advice Solutions general manager Greg Miller said.
“It also provides customers with a level of comfort that the financial planning business they are dealing with is a quality endorsed practice,” he said
Based on SAI Global’s Quality Endorsed Company programme, which utilises the globally recognised ISO 9001 Quality Management System Standard, the program addresses the unique requirements of financial planning practices.
Following MLC’s involvement in developing the programme, MLC-aligned financial planners were given an exclusive 12-month period to seek certification before it is offered to the broader industry in September.
