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ING, Iress strikes deal

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By Vishal Teckchandani
  •  
2 minute read

ING Australia moves to benefit advisers and the environment by cutting paperwork.

ING Australia and Iress have made a deal where advisers do not need a client signature to apply for products from ING's OneAnswer platform.

Advisers are able to send an application form for OneAnswer products directly through Iress' web-based Xplan software or from ING's adviser website and receive an electronic recepit immediately.

Clients will be able to receive emailed copies of the application if they wish.

The development would allow advisers to spend more time with clients due to less paperwork and strengthen the firm's goal to become carbon neutral, ING head of customer service in personal investments Matt Paterson said.

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"We already provide data feeds to Xplan so advisers can review and run reports on OneAnswer client transactions and investments," Paterson said.

"ING will allocate substantial capital in 2008 to achieve greater integration with financial planning software."

ING's OneAnswer platform has just under $20 billion in funds under management with 75 funds from 20 different investment managers.