Financial Synergy will manage Vision Super’s administration process through its Acurity platform, which also includes a digital service offering for members.
Vision Super chief executive Stephen Rowe said the move was motivated by the need to provide more flexibility to members.
“This project will bring Vision Super’s administration operations firmly into the digital age,” he said.
“It will reduce our administration costs, increase administration efficiencies and make doing business with the fund easier for members and employers.
“Employers and members will have a better experience when they engage with the fund online. The websites for employers and members will be clearer, have more functionality, and better usability. They will be able to do what they need easier and faster.
“It also helps us make the complete shift from the paper age to digital. We will be able to send correspondence to members – and receive it – in the way they want and expect information in this day and age,” Mr Rowe said.
Financial Synergy chief executive Stephen Mackley said: “Acurity allows a fund like Vision Super to take advantage of the additional functionality provided by a core platform and yet continue to deliver a truly differentiated experience for their fund using the in-built flexibility of the platform.”
