Following an extensive tender process, Tasplan identified MetLife as a strong cultural fit for the organisation offering a track record of delivering solutions that are driven by technology and insights with a clear underwriting and claims philosophy and competitive pricing for members.
Tasplan’s chief operations officer Nick Connor said the partnership with MetLife would give members a strong offering to help them navigate the changing landscape of insurance inside super.
“Tasplan are committed to delivering excellent customer service and returns for our members and MetLife demonstrated its ability to form a unique partnership that aligns with our values and addresses the specific needs of the fund,” Mr Connor said.
“We know the proposed federal budget changes to insurance inside super adds another level of complexity and uncertainty and we identified the need to partner with an organisation that can respond to these changes and evolve with us and our members.
“We understand the value of insurance in superannuation and the importance of default insurance which offers our members value for money protection.
“The member experience is critically important to Tasplan and the ability to offer digital solutions that make the process of both applying and claiming fast and easy, was also high on our priority list.”
MetLife will be working with Tasplan over the transition period to identify the best way forward, taking into consideration the expected budget changes, in order to deliver the best possible product design for its members.
MetLife acting CEO Vince Watt echoed Tasplan’s comments on the importance of insurance inside super. “Our research and insights and our grounding in the life insurance business both in Australia and globally, informs how we partner with superannuation funds to ensure their members get an insurance offering that meets their needs,” Mr Watt said.
“Obviously, we’re delighted to be chosen as their insurance partner and we believe that strong cultural fit and customer focus will give Tasplan’s members a great insurance inside super offering.
“We know there is no ‘one-size-fits-all’ and we look forward to working with Tasplan to deliver something really special for their members.”
