Over the past 26 years, Link and Rest have developed a close working relationship that has driven value for members.
Under the new agreement, Link will continue to deliver super administration and customer engagement services to Rest while collaborating on the development of new products and services.
Rest chief executive Vicki Doyle said the agreement helped the fund to continue to deliver a leading customer experience for its members.
“To ensure we’re always providing the best possible value, the agreement provides flexibility to adapt as the needs and expectations of our members and employers – and the industry – evolve.”
The deal will see Link partnered with Rest for an initial term of three years and eight months, with an option for Rest to extend the term for two consecutive 12-month periods.
Link Group’s retirement and superannuation solutions chief executive, Dee McGrath, said the new agreement would support the fund in offering a competitive member experience.
“This reappointment by one of Australia’s leading industry super funds is a validation of the superb work of our retirement and superannuation solutions team, and of the strategic alignment between the two organisations.”
Ms McGrath said the industry was in a state of flux and continuing to partner with Rest was the right choice for its members.
“In an industry which is experiencing profound change, we are always focused on how we can help our clients better understand and engage with their members and employers. Link Group is dedicated to ensuring it continues to enable Rest to deliver innovative data-driven solutions to its members,” said Ms McGrath.
