Services under the agreement will include core administration requirements, as well as an increased level of system integration, innovation, data supply and security services.
Cbus has said it will be offering stronger service levels, supported by Link.
The administrator will also develop processes and systems to support Cbus’ scale and growth.
Marianne Walker, Cbus executive for member and employer experience, said the administration contract is “one of the most important strategic partnerships” that the fund has.
“We look forward to partnering with Link Group to boost efficiency and cost benefits and ensure ongoing confidence in value for members and employers,” Ms Walker said.
“We have built a strong forward planning capability into the partnership, which includes intelligent reporting and timely access to fund data to enable better outcomes.”
Dee McGrath, chief executive of retirement and superannuation solutions at Link, added: “Building on our strong, existing strategic partnership, Cbus’ members and employers will experience the full benefit of our market-leading technological capability and product innovation.
“This will ensure a consistent, improved and tailored experience, and we look forward to enhancing our successful relationship with Cbus to support them in delivering on their future growth strategy.”
